FAQs for Shop

Q1. When will I receive my order?

Ans- India orders take about 7-10 Business days from date of order. International orders take 10-15 days from date of order. A tracking link will be sent to you once your order is
dispatched.

Q2. Do you accept returns?

Ans- We do not accept returns or exchanges, however if these is anything wrong with your order, please feel free to reach out to us via email.

Q3. Can I personalise an artwork?

Ans- Artworks can be personalised with names, quotes or wordings. Drawings on the artwork cannot be altered. Custom sizes can be done on extra charges.

Q4. Are these artworks available as digital prints?

Ans- All artworks are not available as digital prints but we do offer a selection of prints which can be purchased digitally. They can be found in Digital Artworks section.

Q5. Are the artworks framed?

Ans- No, the artworks are sent to you rolled into mailing tubes. Framed artworks are not shipped.

Q6. Do you customise Gurbani Quotes?

Ans- Yes indeed. We offer customisation service for Gurbani Quotes. Please fill the inquiry form or email/us with your requirements.

Q7. Do you do wedding cards?

Ans- No, At the moment we only deal in Digital “save The Dates”. Please fill the inquiry form for further information.

Q8. How will I receive my artwork?

Ans- Your custom artwork will be sent to you rolled in mailing tubes. Frames are not included.

Q9. What paper is used for the artworks?

Ans- The Quote Potpourri pays special emphasis on Quality.
Your artworks are printed on Archival Paper. These are long lasting, acid free, highquality papers with vibrant colour quality and life expectancy of 50-100 years. If artwork is framed well, rest assured your artwork will last you decades.

Q10. What sizes are available?

Ans- We offer three standard sizes which are easy to frame.
12×15/16×20/24×36 (inches). Please to refer to Size chart for better reference. Custom sizes may also be done upon request.
Please let us know in the inquiry form

Q14. Do you ship internationally?

Ans-Yes indeed, it takes 7-10 business days from the date of dispatch for your order to reach you. A tracking link will be sent to you via email. Shipping is free worldwide.

FAQs for Private Commisions

Q1. How to order custom portrait?

Ans- Please fill out the inquiry form and receive a customised price Quote and process detail suited to your requirements.

Q2. How much time does custom work take?

Ans- Usually your order takes 5-6 weeks from date of order. However deliveries are subject to changes depending on the waiting period.
To find out more please fill in the inquiry form.

Q3. How much is the cost?

Ans- Custom orders are tailored to individual needs, thus prices vary according to size and work involved. Once you fill the inquiry form, an email will be sent to you with prices and process details. To know more, please fill the inquiry form.

Q4. How do payments work?

Ans- Payments are accepted in 50% advance. First payment is to be made at the time of booking the slot and Second payment is to be made once you have seen the preview of your final artwork.
Once your payment is through, the final artwork will be dispatched to you.
Payments are accepted via Google Pay, UPI, PayPal and Bank Transfer.
A Payment link will be shared with you via email.
All currencies are accepted. (Transaction charges may apply.)

Q5. How do I book my slot?

Ans-Please fill the inquiry form and we will get back to you with all the details within 1-2 business days.

Q6. How will I receive the artwork?

Ans- Your custom artwork will be sent to you rolled in mailing tubes. Frames are not included.

Q7. Can I get a digital copy of my portrait?

Ans- Yes, you will have the option of digitally emailed artwork OR physical artwork which will be shipped to you. Prices vary for both options.
DIGITAL FILE: A high resolution print ready file will be emailed to you which you can print on your end.
PHYSICAL ARTWORK: Artwork are printed on premium museum quality paper and shipped. (in mailing tubes)

Q8. What quality paper is used for my portrait?

Ans- The Quote Potpourri pays special emphasis on Quality.
Your portraits are printed on Archival Paper. These are long lasting, acid free, high quality papers with vibrant colour quality and life expectancy of 50-100 years. Once artwork is framed well, rest assured your artwork will last you decades.

Q9. What size will my portrait be?

Ans-We offer three standard sizes which are easy to frame.
12×15/16×20/24×36 (inches)
Please to refer to Size chart for better reference.
Custom sizes may also be done upon request.
Please let us know in the inquiry form.

Q10. Can separate pictures be joined together to make one artwork?

Ans-Yes, separate pictures can be joined together to make one portrait.

Q11. Can I customise clothes and hair?

Ans-Yes, clothes, colours and hair can be customised to your preference.

Q12. Can I add Quotes to the Artwork?

Ans-Yes. There is an option to add a quote, poem or Gurbani saying to the artwork. Simply send the wordings to us through the inquiry form and it will be added to your artwork in the Artist’s hand writing.

Q13. Is my artwork handmade?

Ans- No, The Quote Potpourri specialises in digitally created artworks. Your artworks are sketched and coloured on a digital tablet. The final artwork is then printed via high quality printers.

Q14. Do you ship internationally?

Ans-Yes indeed, it takes 7-10 business days from the date of dispatch for your order to reach you. A tracking link will be sent to you via email. Shipping is free worldwide.

Q15. Will I receive a payment invoice?

Ans- Yes. Once your payment is through we will send you a payment invoice via email.

 

Need more information?

Feel free to send us your queries. We will get in touch with you within 1 business day. 
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